Request an invoice
You may request invoices at any time, but amendments can only be made until the third day of the month following the purchase month.
Why does it work like this?
We stopped sending automatic invoices. Our company is registered in Romania and we have a strict regulation about how to fill invoices. We need to make sure that companies are real and VAT IDs are matching the companies. We pay various taxes depending on the subscriber's location and we need to set that manually to avoid errors.
We would like to keep the license purchase checkout process as simple as possible, not asking for unnecessary details. In the past many subscribers complained about automatic invoices and marked them as spams.
We do fill, report and archive invoices based on the name and address associated with the PayPal account used for the checkout. The only subscribers who receive automatic invoices are those who entered a valid company ID that matches their PayPal user name.
Taxes – The price you paid (listed on the checkout page) represents the whole price and taxes we collect. Based on your location you might be required to declare and pay additional taxes in your country.
European individuals and European companies that are not VAT registered receive an invoice where 19% of the unit price represents the Romanian VAT. This tax is paid by our company.
VAT registered European companies receive a 0% VAT reverse charging invoice.
Companies and individuals outside the European Union are not charged for VAT.