FAQ - Frequently Asked Questions

You're in the right place if you've got any questions! This FAQ covers common topics about licenses, using the editor, and technical details. If you don’t find your answer here, feel free to reach out to us

Licenses

Q: What are the benefits of buying a license?
A: Purchasing a license gives you unlimited access to all site features during the license period. You can download files, save up to 5 settings and documents, and enjoy an ad-free experience without popups asking you to buy a membership.

Q: I paid for a license but haven't received my code.
A: After completing the payment, you should be redirected to a page displaying your license link. Please avoid refreshing or going back during checkout. We also send the link to the email you provided. Check your spam folder if you don't find it. If you still haven’t received it, contact us with your transaction ID, and we'll resend it for you manually ASAP.

Q: How can I get an invoice for my purchase?
A: Visit your custom member link, click "License" in the header, then select "Invoice." You can also contact us to request one.

Q: I don’t have a PayPal account. How can I pay?
A: We recommend using online checkout via PayPal for instant access. Bank transfers take longer and require manual license code generation. When using a bank transfer, contact us so we can send you your license manually.

Q: Can I share my license URL with friends?
A: A standard license allows access from up to three different devices (in span of one week). Be aware that sharing your link lets others access your saved documents. If we detect misuse, the license may be suspended. See our Terms and Conditions for details.

Q: I lost my license code. How do I recover it?
A: Since we don’t require login/registration, simply forward us your PayPal payment confirmation. We’ll retrieve it for free the first time; fees may apply for repeated requests.

Q: How do I cancel my license?
A: There’s no need to cancel—purchasing a license is just a one-time payment, not a subscription. Your license will not renew automatically❌ 🔄

How to...

Q: How do I add images to my document?
A: Images need to be hosted online and referenced with an <img> tag. We are not a hosting company so you can’t upload files to our server. The best practice is to upload them to your own server. If this is not possible use a third-party host like PostImage.io or ImgBB.com. Make sure to use absolute paths to the embedded images in HTML6 editor, otherwise the images won't show.

❌

<img src="https://htmlimg.com/img/demo.jpg" alt="img">

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<img src="/img/demo.jpg" alt="img">

Q: How do I save my document to my computer?
A: The best practice is to copy-paste your edited document into a desktop text editor and save it locally. Subscribers can also download documents in various formats. Use the download icon in the header. Alternatively, copy the HTML code into a text editor and save it as a .html or .txt file.

Q: How do I publish articles on my website?
A: If you use a CMS like WordPress, log in as an admin and follow the platform’s publishing process. Here’s how to publish in WordPress. You can also save the content as an HTML file and upload it to your web server. Contact your webmaster if needed.

Q: How does the Save feature work?
A: Subscribers can save documents and settings to our server and access them later from any device using their license code. You can save up to 5 documents and sets of setting configurations. Each save overwrites the previous version. This feature is not available for shared or special licenses.

Q: I converted tables to div elements, but they don’t look like tables.
A: Converted divs need CSS styling to render like tables. See our Convert HTML tables to divs guide for examples.

Technical

Q: Can I embed HTML6 editor on my site? Is there an API?
A: Not at the moment.

Q: Why does it remove the <head> section?
A: The editor focuses on composing the <body> content. Avoid pasting <head> elements or wrapping <html> and <body> tags.

Q: The editor has bugs or works differently in my browser.
A: HTML6 is an online editor with some browser-based limitations. Known issues:

Cursor highlighting may not sync between source and visual editors.
Pages may unexpectedly scroll up/down.
Editing very long documents may cause lag.

Q: Is there an offline version?
A: No, but you only need an internet connection to load the page. After that, everything runs locally, except for saving to the cloud.

Q: Do I own the copyright of the documents I edit?
A: Yes, you retain ownership of your content even after your license expires.

Q: Why does it replace <br> tags with <br />?
A: The editor automatically closes singleton tags for XHTML compatibility.

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Didn't find your answer? Contact us, and we'll be happy to help!